Our standard
Everyone who recruits through Recruiter follows the law of the countries involved and the standards on this page. These apply alongside our Terms and Conditions.
No fees to candidates or recruiters
Recruiters are never charged to join Recruiter. Recruiters must not charge candidates fees for placing them in a job, except where the law of the relevant country expressly allows it and it is disclosed in writing beforehand.
Fair and non-discriminatory
Treat every candidate fairly. Do not discriminate on the basis of gender, age, ethnicity, religion, disability, marital or family status, or any other protected characteristic.
Honest and transparent
Describe roles, employers, pay and conditions honestly. Do not make false promises about jobs, visas, income or outcomes, and never present a vacancy that does not exist.
Consent and privacy
Get a candidate’s agreement before you share their details with an employer, and handle personal information as the Privacy Policy and the Information Security Policy require.
Cross-border recruitment
When a role is in another country, follow that country’s immigration, labour and recruitment licensing rules. Where a licence or authorization is required, you must hold it before you act. We may ask you to show it.
Conflicts of interest
Tell us about any conflict of interest in an assignment, and do not place a candidate in a way that benefits you at the candidate’s or the employer’s expense.
Records
Keep accurate records of your recruitment activity on assignments, and give them to us if we reasonably ask for them.
Training and verification
You complete our compliance and Information Security Training and assessment before access, and we may ask you to refresh it. We may re-verify you from time to time.
Reporting concerns
If you see something that breaks these standards, tell us through the form on our home page. We take every report seriously and do not punish people who report in good faith.
Enforcement
We may suspend or end access if these standards are not met, and report unlawful conduct to the authorities.
Questions about this page?
Send us a message through the form on our home page, or write to ERP Tohama Co., Ltd., Britam Towers, 24th Floor, Hospital Road, Upper Hill, P.O. Box 12295-00100, Nairobi, Kenya. We reply within 3 working days at the latest.